Artizone respects your privacy and is committed to protecting personal information in accordance with South Africa’s Protection of Personal Information Act, 4 of 2013 (POPIA). This Privacy Policy explains what information Artizone collects, why it is collected, how it is used and protected, and the choices available to you.
Information We Collect
Artizone may collect information provided by suppliers when they register or update a profile. This may include the supplier’s name or business name, cellphone number, trade or service category, service area, identity number or company registration details, experience, qualifications, languages spoken, availability, transport, tools and equipment, profile description, photographs, and verification documents submitted to Artizone. Consumers can currently browse supplier information without creating an account.
How We Use Information
Artizone uses this information to create and manage supplier profiles, display relevant supplier information to consumers, communicate with suppliers, review registration details, support verification processes, maintain the security and integrity of the service, respond to enquiries, and comply with legal obligations. Artizone does not sell personal information.
Storage and Security
Artizone uses Firebase services provided by Google to store and process information. Information transmitted between the app and Firebase is protected using encrypted connections. Artizone takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. However, no electronic storage or transmission method can be guaranteed to be completely secure
Sharing and Public Visibility
Last updated: 18 July 2026
Supplier profile information, including the supplier or business name, trade or service category, service area, experience, profile description, photographs and contact details, may be displayed to consumers using Artizone. Identity numbers, company registration documents and verification documents are not intended for public display. Information may also be processed by service providers used to operate Artizone, including Google Firebase. Artizone may disclose information when required by law, to protect users, or to investigate suspected fraud or misuse
Data Retention and Deletion
Artizone keeps personal information only for as long as reasonably necessary to provide the service, maintain accurate supplier records, resolve disputes, prevent fraud, and meet legal or administrative obligations. Suppliers may request correction or deletion of their information by contacting Artizone. Some information may be retained where required by law or for legitimate security, fraud-prevention or recordkeeping purposes
Your Rights and Contact
You may request access to, correction of, or deletion of your personal information by emailing admin@artizone.co.za. Please include enough information for Artizone to identify the relevant supplier profile and verify the request. You may also object to certain processing or lodge a complaint with South Africa’s Information Regulator.
Children’s Privacy
Artizone is intended for adults aged 18 years and older. Artizone does not knowingly collect personal information from children. If Artizone becomes aware that information from a child has been submitted, reasonable steps will be taken to remove it
Changes to This Privacy Policy
Artizone may update this Privacy Policy from time to time to reflect changes to the app, legal requirements or business practices. The updated version will be published on this website with a revised “Last updated” date.